Delivery
Free delivery applies to UK mainland only and tariffs/fees may be added after the sale at the buyer's expense for items shipping outside of mainland UK. We also require an email address and phone number for customs documentation before we ship any items.
We aim to ship all parcels within 1-3 working days using various reputable couriers. Overseas customers may incur import duties and taxes, which will be paid for by the purchaser.
For larger furniture items, UK mainland delivery will take between 7 and 14 days. We use a one man service so some assistance may be required. Items are delivered 7 days a week including evenings so some flexibility will be needed.
Please contact us if you have any special requirements such as help upstairs to another floor and we will try our best to arrange this for you. Please note, there may be additional charges for such requests.
Returns
The buyer is responsible for return postage costs and should return the item in its original condition and packaging using a reputable courier.
Refunds are processed within 2-3 days of the return of the order.
Packaging
Here at Absolutely Nice Vintage we try to re-use as much packaging as possible. From cardboard boxes to shredded paper and bubble wrap, these materials come from other local businesses in an effort to recycle and reduce waste for everyone.
So don’t worry if your parcel arrives with scribbles, old stickers and other branding present, as your item will be safely secured inside.